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Firisbe
PRIVACY POLICY

Privacy Policy

This Privacy Policy explains how the Firisbe SoftPOS mobile application collects, uses, stores, and protects personal data.

Data Controller

This App is operated by Firisbe. You can contact us at support@firisbe.com.

Data We May Collect

Depending on your use of the App and enabled permissions, we may process:

Account data

Name, username, and contact details if provided.

Transaction data

Payment and transaction-related records.

Device and technical data

App version, OS details, logs, and crash or error reports.

Security and fraud-prevention data

Risk indicators derived from device and app integrity checks.

Permission-based data

Data generated when permissions are granted, such as camera, location, notifications, or storage data.

Permissions We Use and Why

The App may request the following permissions to provide secure and reliable services:

Camera (android.permission.CAMERA)

Used to support in-app camera features, for example profile image capture where applicable.

Phone State (android.permission.READ_PHONE_STATE)

Used for device risk assessment, service security controls, and creating a security-related device fingerprint or identifier for fraud prevention and abuse detection.

Query All Packages (QUERY_ALL_PACKAGES)

Used only to evaluate device integrity and security posture, including detection of potentially harmful or unauthorized software that could impact secure payment operations.

Location (ACCESS_COARSE_LOCATION, ACCESS_FINE_LOCATION)

Used where required for service operation, compliance, or integration functionality.

Notifications (POST_NOTIFICATIONS)

Used to deliver transaction and system notifications.

Storage permissions

Used for selecting images or files, or handling required file operations.

You can manage or revoke app permissions at any time from your device settings.

Purposes of Processing

We process data to:

Provide and maintain App functionality

Perform and secure payment and transaction flows

Detect fraud, abuse, malware risk, and suspicious activity

Support troubleshooting, diagnostics, and customer support

Comply with legal and regulatory obligations

Data Sharing

We do not sell personal data. We may share data only as necessary with:

Infrastructure, hosting, and technical service providers

Payment and integration partners or processors

Regulators, law enforcement, or public authorities when legally required

All sharing is limited to what is necessary for service delivery, security, and legal compliance.

Data Retention

We retain data only for as long as needed for the purposes in this Policy and as required by applicable law. After retention periods expire, data is deleted, anonymized, or securely destroyed.

Data Security

We implement appropriate technical and organizational safeguards to protect data against unauthorized access, loss, misuse, disclosure, or alteration.

Children's Privacy

The App is not intended for children under 13, or the minimum age required by local law. If we learn that such data has been collected, we will take reasonable steps to delete it.

International Transfers

Where data is transferred across borders, we apply appropriate safeguards required by applicable laws.

Your Rights

Subject to local law, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal data. To submit a request, contact support@firisbe.com.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published at the same policy URL, with the updated "Last updated" date.